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Ea user guide v3 Enterprise Advantage User Guide October FADV CCONFIDENTIAL PROPRIETARY The recipient of this material hereinafter the Material acknowledges that it contains con ?dential and proprietary data the disclosure to or use of which by third part

Enterprise Advantage User Guide October FADV CCONFIDENTIAL PROPRIETARY The recipient of this material hereinafter the Material acknowledges that it contains con ?dential and proprietary data the disclosure to or use of which by third parties will be damaging to First Advantage Therefore recipient agrees to hold the Material in strictest con ?dence not to make use of it other than for the purpose for which it is being provided to release it only to employees requiring such information and not to release or disclose it to any other party Upon request recipient will return the Material together with all copies and modi ?cations if any All names in the text or on the sample reports and screens shown in this document are of ?ctitious persons and entities Any similarity to the name of any real person address school business or other entity is purely coincidental The First Advantage logo is a registered trademark of First Advantage used under license Other products and services may be trademarks or registered trademarks of their respective companies Copyright ? First Advantage All rights reserved CTable of Contents Introduction Overview In this Guide Document Conventions Additional Training Technical Support Using Enterprise Advantage Logging into Enterprise Advantage Logging In Forgot Password Changing Initial or Expired Passwords Change Password Password Guidelines Site Navigation Navigation Toolbar Time Out Noti ?cation Dashboard Features Basic Features Order Entry Overview Components Component Descriptions Packages Package Details Creating Your Order Getting Started Auto Save Order Selecting Your Order Preference Client Reference ID Client Representative Field Additional Requestor Exit Order Data Entry General Concepts Admitted Charges Order Instructions Additional Names Section Explicitly Save Order Entering Education Information General Concepts Entering Employment Information General Concepts CAdditional Dates Locations and Positions Entering Motor Vehicle Report Information General Concepts Using the Public Records Grid General Concepts Adding Criminal Searches Customized Public Record Selection Grid Limit Number of Public Records Ordered AddingAttachments General Concepts Using the Upload Window Reviewing Your Order Summary General Concepts Submitting Your Order Canceling Order Requests Reviewing and Submitting Your Order General Concepts Submitting Your Order Duplicate Order Checking General Concepts Leave in Deferred Receiving Con ?rmation General Concepts Search Orders Overview View Order Results Overview Enterprise Advantage Filtering Option General Concepts Power Search Selection Additional Search Options Order Viewing General Concepts Using Search Results Status Descriptions Order Results Case Actions Order Information Searches Ordered Completed Status Flag Order Details Search Type Actions Element Action Process Batch General Concepts View Batches General Concepts Administration COverview Administration OptionsOverview Overview Administration Options Edit User Settings Overview Change Your Password Change Your Secret Question Change Your E-mail Noti ?cation Preferences Change Your Order Entry Default Custom Package Add a New User Edit Company Settings Overview Edit General Information Edit Duplicate Checking Company Document Billing Information View Managerial Reports Overview Viewing and Printing Managerial Reports Billing Overview Billing Filtering Preferences General Concepts Billing Detail View Options Filter Presentation Options Frequently Asked Questions Order Entry Order Viewing CEnterprise Advantage v User Guide FADV October Introduction Overview Enterprise Advantage