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Detrack Driver Guide Detrack Driver Guide Ó 2017 Detrack Systems Pte. Ltd. 1 1.

Detrack Driver Guide Detrack Driver Guide Ó 2017 Detrack Systems Pte. Ltd. 1 1. DELIVERIES 1.1 How To Capture Signature For Delivery 1.2 How To Remove Signature For Delivery Detrack Driver Guide Ó 2017 Detrack Systems Pte. Ltd. 2 1.3 How To Capture Photo Proof For Delivery 1.4 How To Remove Photo Proof For Delivery Detrack Driver Guide Ó 2017 Detrack Systems Pte. Ltd. 3 1.5 How To View Delivery Items 1.6 How To Reject Delivery Item Detrack Driver Guide Ó 2017 Detrack Systems Pte. Ltd. 4 1.7 How To Un-reject Delivery Item 1.8 How To Take Photo Proof For Delivery Item Detrack Driver Guide Ó 2017 Detrack Systems Pte. Ltd. 5 1.9 How To Remove Photo Proof For Delivery Item 1.10 How To Write A Note For A Delivery Detrack Driver Guide Ó 2017 Detrack Systems Pte. Ltd. 6 1.11 How To Submit Delivered Status 1.12 How To Submit Failed Delivery Status Detrack Driver Guide Ó 2017 Detrack Systems Pte. Ltd. 7 1.13 How To Call Recipient 1.14 How To Start GPS Navigation To Delivery Location * Please note that phone has to grant permission to the Detrack app to allow locations and GPS access. Detrack Driver Guide Ó 2017 Detrack Systems Pte. Ltd. 8 1.15 How To Resend A Wrongly Sent / Failed POD Status The driver can always override the delivery status for any delivery that happens on the same day. All they have to do is to click on the same delivery on the driver’s Detrack App, capture and re- submit the POD. The system will capture and reflect the latest POD status. Detrack Driver Guide Ó 2017 Detrack Systems Pte. Ltd. 9 1.16 How To Transfer Job From Driver To Driver Driver 1 (Initiating Transfer) Driver will receive a push notification that there are incoming jobs or he can check for new incoming jobs following the steps below. Driver 2 (Receiving Transfer Request) Detrack Driver Guide Ó 2017 Detrack Systems Pte. Ltd. 10 * Note that for transferred jobs, receiving drivers must accept all or none. 1.17 How to Grab Jobs From Marketplace Drivers will receive a push notification when there are incoming job offers. He can also check and grab jobs available on the marketplace following the steps below. Detrack Driver Guide Ó 2017 Detrack Systems Pte. Ltd. 11 1.18 How To Capture Mass POD 1.19 How To Scan Individual Item Barcode Detrack Driver Guide Ó 2017 Detrack Systems Pte. Ltd. 12 1.20 How To Re-attempt Failed Delivery Job 1.21 How To Scan Barcodes To Search For A Specific Delivery Detrack Driver Guide Ó 2017 Detrack Systems Pte. Ltd. 13 2. COLLECTIONS 2.1 How To Capture Signature For Collection 2.2 How To Remove Signature For Collection Detrack Driver Guide Ó 2017 Detrack Systems Pte. Ltd. 14 2.3 How To Capture Photo Proof For Collection 2.4 How To Remove Photo Proof For Collection Detrack Driver Guide Ó 2017 Detrack Systems Pte. Ltd. 15 2.5 How To View Collection Items 2.6 How To Reject Collection Item Detrack Driver Guide Ó 2017 Detrack Systems Pte. Ltd. 16 2.7 How To Un-reject Collection Item 2.8 How To Take Photo Proof For Collection Item Detrack Driver Guide Ó 2017 Detrack Systems Pte. Ltd. 17 2.9 How To Remove Photo Proof For Collection Item 2.10 How To Write Note For Collection Detrack Driver Guide Ó 2017 Detrack Systems Pte. Ltd. 18 2.11 How To Submit Collected Status 2.12 How To Submit Failed Collection Status Detrack Driver Guide Ó 2017 Detrack Systems Pte. Ltd. 19 2.13 How To Call Sender 2.14 How To Start GPS Navigation To Collection Location * Please note that phone has to grant permission to the Detrack app to allow locations and GPS access. Detrack Driver Guide Ó 2017 Detrack Systems Pte. Ltd. 20 2.15 How To Resubmit A Wrongly Sent / Failed Collection Status The driver can always override the collection status for any collection that happens on the same day. All they have to do is to click on the same collection on the driver’s Detrack App, capture and re-submit the POD. The system will capture and reflect the latest POD status. Please visit Detrack tutorial page at http://www.detrack.com/tutorials/ to learn more about Detrack and its functionality. We hope you will enjoy using Detrack. For additional help, just drop us an email at support@detrack.com. Website: http://www.detrack.com Detrack Systems Pte. Ltd. 61 Kaki Bukit Ave 1 #04-34 Shun Li Ind Park S(417943) uploads/s1/ detrack-driver-guide.pdf