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OPEMGT COURSE GUIDE I. COURSE TITLE OPEMGT – Operations Management and TQM II.

OPEMGT COURSE GUIDE I. COURSE TITLE OPEMGT – Operations Management and TQM II. COURSE DESCRIPTION AND OVERVIEW This course is concerned with designing and controlling the process of production. It also covers redesigning business operations in the production of goods and/or services. It defines the responsibility of ensuring that the business operations are efficient in terms of using a few resources as needed and effective in terms of using customer requirements. III. PRE-REQUISITE None IV. LIST OF COURSE CONTENT To ensure the realization of the course learning outcomes (CLO), this course will cover the following topics for you to learn. MODULE 1: Operations Management and Value Chain Creating and delivering goods and services to customers depends on an effective system of linked facilities and processes, and the ability to manage them effectively around the world. The way in which goods and services, and the processes that create and support them, are designed and managed can make the difference between a delightful or unhappy customer experience. Operations management is the only function by which managers can directly affect the value provided to all stakeholders – customers, employees, investors, and society. This module will introduce you to the operations management, its importance in the workplace, its history, the value chain, understanding goods and services, and the key activities that operations managers perform. MODULE 2: Forecasting and Demand Planning Organizations make many different forecasts. Top managers need long-range forecasts expressed in total sales dollars for use in financial planning and for sizing and locating new facilities, while at lower organizational levels, however, managers of the various product groups need aggregate forecasts of sales volume for their products in units that are more meaningful to them. Accurate forecasts are needed throughout the value chain, and are used by all functional areas of an organization. This module includes topic about forecasting basic concepts, statistical forecasting models, and forecasting in practice. MODULE 3: Supply Chain Management and Logistics Managing a supply chain requires numerous operational activities, including working closely with suppliers, purchasing, transportation, inventory management, managing risks that may disrupt the supply chain, measuring supply chain performance, and ensuring sustainability. The important component of supply chain management is called the logistics. Its function is responsible for selecting transportation carriers; managing company-owned fleets of vehicles, distribution centers and etc. This module includes topic about managing supply chains, logistics, inventory management, risk management in supply chains and sustainability in supply chains. MODULE 4: Project Management Most projects go through similar stages from start to completion. These stages characterize the project life cycle and form the basis for effective project management. Project Managers have significant responsibilities. It is their job to build an effective team, motivate them, provide advice and support, align the project with the firm’s strategy, and direct and supervise the conduct of the project from beginning to end. In this module, you will be introduced to project management, the roles of project manager and team members, techniques for planning, scheduling and controlling projects and uncertainty in project management. MODULE 5: Introduction to Quality Quality is by no means a new concept in modern business. It is considered as the most significant factor in determining the long-run success or failure of any organization. High-quality goods and services can provide an organization with a competitive edge, it can also generates satisfied and loyal customers who reward the organization with continued patronage and favorable word-of-mouth advertising, often resulting in new customers. This module will introduce you to the notion of quality, its historical developments, importance in business and in building and sustaining competitive advantage, and the role of quality in manufacturing, service and business systems. MODULE 6: Design for Quality and Product Excellence Companies today face incredible pressures to continually improve the quality of their products while simultaneously reducing costs, to meet ever-increasing legal and environmental requirements, and to launch new products faster to meet changing consumer needs and remain competitive. The ability to achieve these goals depends on a large extent on product design. Better designs not only reduce costs, but improve quality. Effective design processes are vital to meeting customer requirements, achieving quality, and innovation, as the Quality profiles. In this module, you will be introduce to some of the more important practices and tools that support quality design efforts. V. STRUCTURE OF THE COURSE A. DIGITAL Teaching- Learning Activities (5E Instructional Model) Activities Composition Assessment Tools and/or Instruments Engage Misconception Check, Quick Reflection, Picture Analysis Individual Short Quiz, Unit/Chapter Test, Term Exam Google Drive, Google Classroom Youtube, Misconception Check Rubric, Online Safari Rubric, Case Study Rubric, Portfolio Rubric, Reflection and Reaction paper rubric. Explore Online Safari, Readings, Diagram Making Individual/Group Explain A/V Presentation, Individual writing and mapping Teacher-led Elaborate Case Study, Comparative Investigation Individual/Group Evaluate Quiz, Portfolio and Term Exam Individual/Group B. Definition of Terms A/V Presentation Audio visual presentation. Case study It is a research strategy and an empirical inquiry that investigates a phenomenon within its real-life context. This is based on an in-depth investigation of a single individual, group or event to explore the causes of underlying principles. It is also a descriptive and exploratory analysis of a person, group or event that includes quantitative evidence, relies on multiple sources of evidence and benefits from the prior development of theoretical propositions. (pressacademia.org) Comparative Investigation It involve collecting data on different organisms/objects/features, or data under different conditions (e.g. times of year, locations, etc.) to make a comparison. (www.texasgetaway.org) Diagram Making It is a graph, chart, drawing or plan that explains something by showing how the parts relate to each other. (ex. A chart showing how all the departments within an organization are related.) A chart or graph explaining or illustrating ideas, statistics, etc. (www.yourdictionary.com) Individual writing and mapping It is a personal reflection and concepts regarding new information. It is presented in an organize information with meaningful connections between the main idea and other information. (www.readingrockets.org) Journals These are extensive reflections on the learning experience that take place throughout the semester, providing the opportunity for the students to make connections between the learning process, the interpretations of their learning, and their meaning making processes. They entail more personal reflection on the experience. They are a record of documentation on students; learning process, their achievements, thoughts, and concerns. (carleton.ca) Misconception Check It is a type of formative assessment it is meant to see if students, when given a false fact, can identify what is the correct answer. (www.rcsthinkfromthemiddle.com) Online Safari Online search or web browsing. Portfolio It is a compilation of academic work and other forms of educational evidence assembled for the purpose of (1) evaluating coursework quality, learning progress, and academic achievement; (2) determining whether students have met learning standards or other academic requirements for courses, grade-level promotion, and graduation; (3) helping students reflect on their academic goals and progress as learners; and (4) creating a lasting archive of academic work products, accomplishments, and other documentation. (www.edglossary.org.) Quick Reflection A reflection paper that provide opportunity to the students to provide a quick reflection on what they learned by responding to questions such as:  What is the most important issue discussed today?  What did you find difficult to comprehend?  What are some issues or questions you would like to explore further? The purpose is to develop effective skills in reviewing what is learned and provide progressively more meaningful reflections on the significance of their learning experience. (carleton.ca) Readings The reading of a passage assigned by the teacher. A task assigned for individual study. VI. COURSE STUDY GUIDE This module was prepared for you to work diligently and independently. This course introduces you to the office environment and the basic functions of a secretary that will guide you to be adept, globally competent, and adaptive in a changing environment. So, it is important that you: 1. You are required to accomplish the activities in at least 54 hours in one semester to earn a three-unit credit. 2. You are required to prepare a portfolio at the end of every module. Please see the rubrics for your guide. 3. Observe Class Hours.  We belong to Cycle 1 of the carousel classes that's from September 6– October 8, 2021.  My line will be open from Monday to Friday at 8:00 am – 5:00 pm.  Concerns and queries beyond the stated schedule will not be entertained. However, it will be addressed at the next scheduled time.  There will be at least 2 hrs. session per day to cater to your inquiries and concerns and there will be a virtual meeting every Thursday of second week (excluding Holiday).  You are expected to behave professionally during Virtual Meeting. Refrain from making a nuisance.  A code/link for the virtual meeting will be given to you before the scheduled dates. 4. Manage your time well.  Schedule properly your reading activity and other hands-on exercises. It would be better to have a planner so you can plot your activities and submission deadlines.  Avoid Procrastination. uploads/s1/ course-guide 1 .pdf